One QR code that invites every customer to share their experience on Google or send feedback straight to you. Grow your rating honestly, and hear about problems while they're still fixable.
Your choice. Both mean a lot to our small team.
Every customer gets the same two options, whatever their experience. That keeps you inside Google's review policies, and it works.
From a plaque on the counter, a sticker on the van, or a link in a text. They land on your branded review page in seconds.
Leave a public Google review, or send private feedback to the owner. Both options, equal billing, every time. Happy customers overwhelmingly choose Google.
Reviews build your rating. Private feedback lands in your inbox instantly so you can fix the problem and win the customer back.
From the counter plaque to the analytics, DirectFeedback covers the whole journey.
Your logo, your colours, your voice. Customers see your business, not ours.
Download crisp vector QR codes and print-ready PDFs for plaques, table talkers, stickers and receipts.
Private feedback arrives with a status workflow: new, in progress, resolved. Nothing slips through.
Get an email the moment feedback lands, so you can call the customer before they've left the car park.
Scans, ratings, and how many customers went on to Google. See which locations and plaques pull their weight.
Import your customer list and send polite email or SMS invitations after every job.
Every code carries a serial, so plaques can be manufactured in bulk and claimed when they hit the counter.
Agencies and franchises manage every location from one dashboard, each with its own branding.
No gating, no filtering, no fake reviews. Built to keep you inside Google's policies and the Australian Consumer Law.
Tools that hide unhappy customers from Google breach Google's review policies, and Australian regulators have fined businesses millions for suppressing negative reviews. DirectFeedback grows your reviews without putting your profile, or your business, at risk.
Google review and private feedback are always presented together, with equal weight. No sorting customers by how happy they are.
People with a problem usually want it fixed, not broadcast. A genuine private channel catches most concerns before they become 1-star reviews.
Gated profiles risk review removal and rating penalties from Google. A compliant funnel means the reviews you earn are yours to keep.
Every paid plan is month to month. No lock-in contracts.
Prices in AUD, GST inclusive. Full pricing details →
Set up your review page and QR code in five minutes. Free for your first 10 feedback submissions every month.
Create your review page